Contact information

Contact Information – Chitrang India

Business Name: Chitrang India
Website: www.chitrangindia.com

At Chitrang India, we are committed to providing prompt and transparent communication. If you have any questions, concerns, or requests related to our products or services, please contact us using the details below.

1. Registered Business Address

Chitrang India (Ess Pee Shop)

Address: C-62, C Block, Sector 10, Noida,

Uttar Pradesh 201301, India

2. Customer Support

For order-related queries, product information, shipping, returns, or general assistance:

📧 Email: esspeeshop@gmail.com
📞 Phone: +91- 9811033033 , 01204120592

Customer Support Hours:
Monday to Saturday
9:00 AM – 6:00 PM (IST)
(Excluding public holidays)

3. Business & Corporate Communication

For partnerships, bulk orders, media inquiries, or business proposals:

📧 Email: esspeeshop@gmail.com

4. Grievance Redressal Officer

In accordance with applicable Indian laws and consumer protection regulations, the details of our Grievance Redressal Officer are provided below:

Name: Praveen Arora
Designation: Grievance Redressal Officer
📧 Email: esspeeshop@gmail.com
📞 Phone: +91- 9811033033

Response Time:
All grievances will be acknowledged within 48 hours and resolved within 15 working days, subject to complexity.

5. Order & Shipping Support

For issues related to:

  • Order confirmation
  • Delivery delays
  • Damaged or missing items

Please include the following in your communication:

  • Order ID
  • Registered email/phone number
  • Brief description of the issue
  • Supporting images (if applicable)

6. Legal Notices

For legal notices, compliance requests, or official correspondence:

📧 Email: esspeeshop@gmail.com

7. Social Media Support

You may also reach us via our official social media handles.
Please note that order-specific queries should be raised via email or phone for faster resolution.

8. Updates to Contact Information

Chitrang India reserves the right to update or modify contact details at any time. Any changes will be reflected on this page.

9. Disclaimer

Submitting your contact information does not create a contractual relationship. Personal data shared will be handled in accordance with our Privacy Policy.